Performance Feedback

How are we doing?

At Hydraflow we are committed to continuously improving customer satisfaction. As part of this process, we would like to request your comments to assist us in meeting your needs.

Section A: Contact Information Your Company Name:

* Your Name:

Your Job Title/Position:

* Your Email Address:

Your Phone Number:

Your Fax Number:

Section B: Hydraflow Employee's 1) How would you rate your experience with our employee/s?
Excellent Good Marginal Disappointing

2) How would you rate our employee/s in addressing your questions/concerns?
Excellent Good Marginal Disappointing

3) Do we demonstrate a positive, cooperative and courteous attitude in our dealings with you?
Excellent Good Marginal Disappointing

4) Do we respond to your requests for information or problem solving in a timely manner?
Excellent Good Marginal Disappointing

5) Would You Like To Single Out Any Hydraflow Employee/s For Comment?
Yes No

5A) If Yes, Please Name and Describe Why You Singled Out This Employee/s Below.

Section C: Hydraflow Company Services 1) Quality of Service: Does our service meet your requirements?
Excellent Good Marginal Disappointing

2 ) On-time Delivery: Do we provide the product when requested?
Excellent Good Marginal Disappointing

3 ) Accessibility: Are we easy to reach when you need us for information?
Excellent Good Marginal Disappointing

4 ) Dependability: Do we provide consistent service?
Excellent Good Marginal Disappointing

5 ) Cost of Procurement: Do our products and services meet your cost targets?
Excellent Good Marginal Disappointing

Section D: Additional Comments and Suggestions What additional suggestions do you have for Hydraflow to help us better serve your needs?